Contact
How do we reach you?
We'll send order updates and shipping notifications here.
Return address
Where should we ship it back to?
After repair, we'll ship your laptop to this address with tracking.
Service
Which service did you order?
Match this to the option you paid for so we can confirm your order.
Please pick the service you ordered.
The device
Tell us about your laptop
If you're shipping more than one, list the primary one here and add details for the others under "Additional notes" later.
The issue
What's going on with it?
Tell us why it's locked, what error you see, what you've tried — the more detail, the faster we can help.
Tell us at least a sentence about the issue.
Almost there
Will you be including the charger?
Including the charger is helpful but not required. Either way is fine.
Yes, including charger
No, just the laptop
Please pick one.
Final check
Review and submit
Make sure everything looks right. Hit submit and you're done — we'll show shipping instructions on the next page.
✓
Order received!
We'll email you a confirmation shortly. Now — ship it on over.
Ship your laptop to
Laptop Lifeline
110 Skyline Hills Avenue
Perry, OK 73077
Quick prep checklist
- Back up anything irreplaceable
- Sign out of iCloud / Find My / Microsoft account if you can
- Pack with bubble wrap or foam — pad screen and corners
- Use a tracked, insured carrier (UPS / FedEx / USPS Priority)
- Email us the tracking number when it ships: support@laptoplifeline.com